Customer Service Business Services
Customer services refer to the undertaking of the customers’ service needs; the answering or resolving of the related questions by means of telephone, fax, Web, and App, etc.; and the providing of excellent service experience for the customers.
Business consultation, business inquiry, business handling, failure reporting, complaint and suggestion acceptance, and dispute handling
service content
Digitized Marketing and User Experience
Customer Service Business Services
Providing comprehensive customer service business services through professional service capabilities, standardized service processes, and intelligent service platforms. This includes voice and online customer service, outbound management, work order management, comprehensive service management, etc.
Business Process Operation Services
Covering customer interaction services, backend transaction processing, financial and accounting services, human resources services, knowledge services, etc.
Data Services
Integrating AI intelligence with multi-scenario digital content services (images, text, audio, video, maps, etc.).
Contact Us
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Zip code：100193
E-mail：contact@isoftstone.com
Telephone：+86 105874 9000
Fax：+86 105874 9001
Address：East Bldg. 16, Courtyard #10, Xibeiwang East Road, Haidian Dist., Beijing 100193, China
