2021 China Banking IT Solution Market Share Analysis Report: iSoftStone Pioneers the Industry

Recently, China Center for Information Industry Development (CCID) released the China Banking IT Solution Market Share Analysis Report. iSoftStone Information Technology (Group) Co., Ltd. (iSoftStone) innovates finance through science and technology, and ranked fifth in the market share of IT solutions in China’s banking industry in 2021, won first place in the bank card solution market ranking, and ranked second in the market share of credit card solutions, channel management solutions, intelligent marketing solutions, unstructured data management solutions, and other categories, and was in the forefront in terms of open banking solutions, transaction banking solutions, online banking solutions, smart network solutions, business intelligence solutions, regulatory and information disclosure solutions, management and regulatory solutions.


CCID believes that the IT solution market of China’s banking industry will keep a vigorous growth trend in 2021 amid the comprehensive digital transformation, especially under the strong impetus brought by IT architecture transformation and independent innovation. In 2021, the overall size of China’s banking IT solution market reached RMB 47.959 billion, an increase of 24.7% over 2020. It is estimated that by 2026, the market size of IT solutions in China’s banking industry will reach RMB139.011 billion, with a compound annual growth rate of 23.55% from 2022 to 2026.

Under the new environment of "new finance + new technology", iSoftStone launched a sub-brand facing the pan-financial field-iSoftStone Fintech. In terms of technical services, iSoftStone Fintech provides end-to-end overall delivery capabilities from consulting and solutions to system development, testing, operation and maintenance, etc. In terms of the application system, it provides whole scenario support capacities from transaction to data, from customer to supervision, from statistics to analysis, from desktop to mobile for core business, channel business, data and supervision, platform tools, marketing reach, etc. In terms of R&D innovation, it continues to pursue innovation in R&D and application building capabilities around emerging technologies such as information application innovation, cloud, big data, AI, blockchain and IoT. Through the deep integration of innovation achievements and financial business application scenarios, iSoftStone Fintech will facilitate the transformation of business and operation modes of financial institutions. While helping the digital transformation of financial institutions, iSoftStone Fintech, based on its understanding of customers' strategic objectives and transformation needs, applied new technologies to financial innovation to accelerate the construction of digital financial ecology.

In the transition to “customer-centered” pattern, channels have always been the top priority of bank innovation. In the banking field, iSoftStone has partnered with many banks in the fields of mobile banking, direct banking, WeChat banking, intelligent self-service of outlets, precision marketing and big data. iSoftStone has also forms technical capabilities in cloud computing, big data, data middle-end and AI technology application, and applies new technologies to serve customers in business areas such as management accounting, supervision, fee control, digital village, supply chain and wealth management. In the channel management solution market in 2021, iSoftStone ranked second with a high market share, and won first place in the bank card solution market in 2021.

In recent years, major banks have built smart marketing platforms, and smart marketing is gradually growing into a noticeable emerging segment. These platforms support the online operation of the whole process of marketing activities, realize customer value management, penetrate into all stages of the whole life cycle of customers by means of marketing activities, establish a tracking and planning mechanism for the whole process of activities, achieve optimal planning and utilization of resources, drive business growth and reduce operating costs. In the intelligent marketing solution market in 2021, iSoftStone ranked second with a high market share.

2021 is the first year of the “14th Five-Year Plan” and a new milestone in the development of fintech. Looking ahead, digital transformation is the main theme during the “14th Five-Year Plan” period and puts forward higher requirements for the professional service capability and governance capability of bank IT solution providers. iSoftStone will devote itself to providing professional digital transformation technical consultation and services for financial industry customers, focusing on industry solutions and cloud services, creating a win-win situation with partners, and building a leading ecology of the digital economy in the future.

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